Achieving ISO/IEC 17025 certification by the US Accreditation Council, this program is also accredited by IHEAC, CPD, and Qualiopi.
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This course includes:
1.5-3 Hours of Learning
Unlimited access to webinars
Full lifetime access
Access on mobile and computer
Diploma / Certificate of Completion
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Description
Achieving ISO/IEC 17025 certification by the US Accreditation Council, this program is also accredited by IHEAC, CPD, and Qualiopi.
This accredited online diploma from Jay Academy offers a comprehensive introduction to retail management. You will gain essential skills in sales techniques, effective merchandising, and customer communication. This diploma equips you with the knowledge to excel in managing a retail outlet and attract and retain customers. With our globally recognized accreditations, start your journey to becoming a proficient retail manager today.
What you'll learn
Describe the skills needed for Retail Management
Define the term ‘merchandising’ and explain what it means
Explain the sales process and how to price items
Discuss methods of customer communication
Outline ways to create an ideal retail environment
List the steps involved in a checkout transaction
Analyze methods of targeting customers
Describe how to deal with unhappy customers
Summarize how best to take advantage of trends
Requirements
Access to a computer or mobile with an internet connection.
